Privacy Policy

Privacy Policy

Last updated: June 2025

At Joobran, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit joobran.com or make a purchase from us.

1. Information We Collect

When you visit or shop at joobran.com, we may collect the following information:

  • Personal identification: Name, email address, phone number, shipping and billing address.
  • Payment information: Credit/debit card details processed securely through our payment providers. We do not store full card numbers.
  • Device and browsing data: IP address, browser type, pages visited, and time spent on the site (via cookies and analytics tools).
  • Order history: Details of products purchased, order status, and communications with our support team.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations.
  • Communicate with you about your orders, returns, or inquiries.
  • Send promotional emails or offers — only if you have opted in. You may unsubscribe at any time.
  • Improve our website experience and product offerings.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Shipping partners (e.g., courier companies) to deliver your order.
  • Payment processors to complete your transaction securely.
  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) to understand site performance — governed by their own privacy policies.
  • Legal authorities if required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyse traffic. You can disable cookies through your browser settings, though this may affect certain site features.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@joobran.com.

7. Security

We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, please reach out to:

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